Privacy Policy

This Privacy Policy ("Policy") describes how Wazeslot ("we", "us", "our", "the Platform") collects, uses, stores, discloses, and protects the personal information of individuals ("you", "Player", "User") who register for or access the services available at https://wazeslot.cam.

Wazeslot is committed to handling personal data responsibly and in accordance with applicable data protection principles. We recognise that players across Malaysia — from Kuala Lumpur to Penang, Johor Bahru, Petaling Jaya, and Shah Alam — entrust us with sensitive personal information, and we take that responsibility seriously.

By registering an account, submitting personal information, or continuing to use the Wazeslot platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue your use of the platform and contact our support team to request account closure.

For the purposes of this Privacy Policy, the following terms shall have the meanings ascribed below:

Wazeslot collects the following categories of personal data from players and platform users:

3.1 Registration and Account Data

• Full legal name as it appears on your identification document.
• Date of birth (used to verify the 21+ age requirement).
• Email address and mobile phone number.
• Preferred username and securely hashed account password.
• Residential address, including city and postcode.

3.2 Identity Verification (KYC) Data

• Copy of Malaysian IC (MyKad) or equivalent government-issued identity document.
• Selfie or facial image for liveness verification purposes.
• Proof of address documents such as a utility bill or bank statement dated within 3 months.
• Source of funds documentation for high-value transactions, where required by compliance procedures.

3.3 Financial Transaction Data

• Deposit amounts, dates, and payment methods (e.g., Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, USDT TRC20).
• Withdrawal requests, processed amounts, and recipient account details.
• Wallet reference numbers and transaction IDs provided by payment processors.

3.4 Gameplay and Betting Activity Data

• Game session history, bet amounts, game outcomes, and win/loss records.
• Sports betting history, including leagues wagered on (Liga Super Malaysia, EPL, UFC, etc.).
• Bonus redemption history and wagering requirement fulfilment records.

3.5 Technical and Device Data

• IP address and approximate geolocation derived from IP.
• Device type, operating system, browser version, and screen resolution.
• Session timestamps, login history, and platform interaction logs.
• Cookie and session token identifiers.

3.6 Support and Communication Data

• Content of live chat conversations, email correspondence, and any written complaints or feedback submitted to Wazeslot.
• Language preference and support channel used.

Wazeslot collects personal data through the following means:

1. Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal request, contact customer support, or participate in a promotion.
2. Automatically — through cookies, session logs, and technical tracking as you navigate and interact with the Wazeslot platform. This includes data about your device, browser, and usage patterns.
3. From payment service providers — when you initiate a transaction, your payment processor (e.g., Touch 'n Go, Boost, FPX bank gateway) may share transaction confirmation data with Wazeslot for settlement and verification purposes.
4. From KYC and identity verification partners — Wazeslot may engage third-party identity verification services to validate documents and confirm identity. These partners process only the data necessary for verification and are bound by strict data processing agreements.
5. From fraud prevention systems — automated fraud detection tools may generate data points derived from your account activity, device fingerprinting, and behavioural patterns to identify and prevent prohibited conduct.

Wazeslot processes personal data for the following purposes:

Wazeslot processes personal data on the following legal grounds:

• Contractual necessity — Processing is necessary to perform the contract between you and Wazeslot, including account creation, game access, payment processing, and customer support.
• Legal obligation — Processing is necessary to comply with applicable legal obligations, including anti-money laundering regulations, identity verification requirements, and record-keeping obligations.
• Legitimate interests — Processing is necessary for the legitimate interests of Wazeslot or third parties, including fraud prevention, platform security, dispute resolution, and responsible gambling monitoring, where these interests are not overridden by your rights.
• Consent — Where processing is based on consent (for example, for optional marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

Wazeslot does not sell, rent, or trade personal data to third parties for commercial purposes. We may share personal data with the following categories of recipients, strictly as necessary and subject to appropriate data protection safeguards:

7.1 Payment Service Providers

When you initiate a deposit or withdrawal, transaction data is shared with the relevant payment processor (such as Touch 'n Go, Boost, GrabPay, DuitNow, FPX gateway operators, or banking institutions including Maybank, CIMB, Public Bank, and Hong Leong) to complete the transaction. These processors operate under their own privacy policies and are contractually prohibited from using your data for purposes beyond transaction processing.

7.2 Identity Verification Partners

KYC document data is shared with authorised identity verification service providers for the purpose of confirming your identity and age. These providers are bound by strict data processing agreements and are not permitted to retain or repurpose your data beyond the scope of verification.

7.3 Fraud Prevention and Security Services

Wazeslot may share limited data with fraud detection and anti-money laundering service providers as part of its security infrastructure. This sharing is governed by contractual agreements and is strictly limited to what is necessary for fraud prevention purposes.

7.4 Legal and Regulatory Authorities

Wazeslot may be required to disclose personal data to law enforcement agencies, regulatory bodies, or courts in response to lawful requests, court orders, or applicable legal obligations. In such cases, Wazeslot will disclose only the minimum information required to comply with the request.

7.5 Corporate Transactions

In the event of a merger, acquisition, restructuring, or sale of business assets, personal data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any material change in data controller as a result of such a transaction.

Wazeslot retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:

• Active account data is retained for the duration of the account's existence and for a period of up to five (5) years following account closure, in accordance with standard anti-money laundering record-keeping requirements.
• KYC documents are retained for a minimum of five (5) years following the completion of the business relationship, as required for compliance purposes.
• Financial transaction records are retained for a minimum of five (5) years, consistent with regulatory and audit obligations.
• Support interaction records (live chat transcripts, email correspondence) are retained for up to two (2) years from the date of the interaction, unless the interaction relates to an ongoing dispute or legal matter.
• Technical and device log data is retained for up to twelve (12) months, after which it is anonymised or deleted.

When personal data is no longer required for any legitimate purpose, it is securely deleted or anonymised in accordance with Wazeslot's data disposal procedures.

Wazeslot implements a multi-layered approach to data security designed to protect personal data against unauthorised access, disclosure, alteration, or destruction. Security measures in place include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and Wazeslot servers.
• Encrypted storage for sensitive data at rest, including account credentials and KYC documents.
• Role-based access controls ensuring that only authorised personnel have access to personal data on a need-to-know basis.
• Two-factor authentication (2FA) available for player accounts as an additional layer of login security.
• Regular security audits and vulnerability assessments conducted by qualified security professionals.
• Incident response procedures to detect, contain, and remediate data security incidents in a timely manner.

While Wazeslot employs commercially reasonable security measures, no method of data transmission or storage is completely secure. In the unlikely event of a data breach that materially affects your personal data, Wazeslot will notify affected players in accordance with applicable legal requirements and will take prompt action to mitigate the impact.

Wazeslot uses cookies and similar tracking technologies to operate and improve the platform. The following categories of cookies may be deployed:

Strictly necessary cookies cannot be disabled without impairing platform functionality. For other cookie types, you may adjust your browser settings to refuse cookies, though this may affect certain features of the platform. Wazeslot does not deploy third-party advertising cookies or cross-site behavioural tracking.

As a player whose personal data is processed by Wazeslot, you hold the following rights in respect of your data. To exercise any of these rights, please contact our Data Protection team via live chat or email at [email protected]. Wazeslot will acknowledge your request within 5 business days and provide a substantive response within 14 business days.

The Wazeslot platform is strictly intended for individuals who are at least twenty-one (21) years of age. Wazeslot does not knowingly collect personal data from any person under the age of 21.

All new player registrations are subject to age verification as part of the account opening process. Where Wazeslot has reason to believe that an account is held by an individual under the age of 21, it will immediately suspend that account, initiate a KYC review, and — if the underage status is confirmed — permanently close the account and return any real-money deposits in accordance with applicable procedures.

If you are a parent or guardian and believe that your child has registered an account on the Wazeslot platform, please contact our support team immediately at [email protected]. We will investigate and take appropriate action without delay.

Wazeslot reserves the right to update or amend this Privacy Policy at any time to reflect changes in data processing practices, legal requirements, platform features, or operational considerations.

Material changes to this Policy will be communicated to registered players via the email address associated with their account, or through a prominent notice displayed on the Wazeslot platform, at least seven (7) days before the amended Policy takes effect. Non-material clarifications or corrections may be updated without prior notice.

The "Last Reviewed" date displayed at the top of this page reflects when the most recent revision was made. We recommend that you review this Policy periodically to stay informed of any updates. Continued use of the Wazeslot platform following the effective date of a revised Policy constitutes your acceptance of the updated terms.

The current version of this Privacy Policy is always accessible at https://wazeslot.cam/privacy-policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact Wazeslot's Data Protection team using the following details. We aim to respond to all privacy-related enquiries within 14 business days.